SoftwareDuel

ADP Run vs Zendesk Sell

A head-to-head comparison to help you pick the right tool

ADP Run

ADP Run is a payroll and HR solution designed specifically for small businesses with 1-49 employees. It is powered by ADP, the world's largest payroll provider, giving small businesses access to enterprise-grade payroll processing and compliance tools. ADP Run offers multiple plan tiers from basic payroll to full HR suite depending on the business needs.

Paid pricing · Get Pricing →

Zendesk Sell

Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.

Paid pricing · Get Pricing →

Pros

  • Backed by ADP's decades of payroll expertise and compliance knowledge
  • Scalable — can grow with your business to ADP Workforce Now
  • Strong mobile app for running payroll on the go
  • Extensive integration ecosystem

Cons

  • Pricing is not transparent and can be expensive compared to competitors
  • Customer service quality can be inconsistent
  • Upselling of additional services reported by customers
  • Interface is less modern than newer payroll tools

Pros

  • Seamless integration with Zendesk Support for unified customer view
  • Strong reporting and analytics
  • Good mobile app for field sales teams
  • Clean and modern interface

Cons

  • Expensive compared to standalone CRM tools
  • Best value only if you already use Zendesk Support
  • Limited marketing automation features

Our Take

Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.

Best For

Small businesses that want enterprise-grade payroll reliability from a trusted brand

Best For

Sales teams already using Zendesk Support who want a connected CRM