SoftwareDuel

Agile CRM vs Employment Hero

A head-to-head comparison to help you pick the right tool

Agile CRM

Agile CRM is an all-in-one CRM platform that combines sales, marketing, and customer service tools at an affordable price point. It offers a generous free plan for up to 10 users, making it one of the best free CRM options for small teams. Agile CRM is popular with startups and small businesses looking to consolidate their tools.

Freemium pricing · Get Pricing →

Employment Hero

Employment Hero is an all-in-one HR, payroll, and benefits platform with a strong presence in Australia and New Zealand. It offers a free HR plan alongside paid payroll and benefits modules, making it accessible for businesses at any stage. Employment Hero also operates a job marketplace called Swag for employees.

Freemium pricing · Get Pricing →

Pros

  • Generous free plan for up to 10 users
  • All-in-one platform covering sales, marketing, and support
  • Affordable paid plans with strong feature sets
  • Built-in telephony included

Cons

  • Interface feels outdated compared to modern CRMs
  • Customer support quality is inconsistent
  • Can feel overwhelming with too many features for simple use cases

Pros

  • Free HR plan available with core employee management features
  • Strong compliance tools for Australian and NZ employment law
  • All-in-one platform covering HR, payroll, and benefits
  • Employee benefits marketplace with discounts and perks

Cons

  • Payroll module costs extra and is best suited for AU/NZ companies
  • Limited support and compliance coverage outside Australia and New Zealand
  • Some users report the platform can feel complex to navigate

Our Take

Choose Agile CRM if startups and small businesses wanting an all-in-one crm at an affordable price. Choose Employment Hero if australian and nz businesses needing full hr suite.

Best For

Startups and small businesses wanting an all-in-one CRM at an affordable price

Best For

Australian and NZ businesses needing full HR suite

Agile CRM vs Employment Hero: CRM Software Comparison | SoftwareDuel