SoftwareDuel

Agile CRM vs Gusto

A head-to-head comparison to help you pick the right tool

Agile CRM

Agile CRM is an all-in-one CRM platform that combines sales, marketing, and customer service tools at an affordable price point. It offers a generous free plan for up to 10 users, making it one of the best free CRM options for small teams. Agile CRM is popular with startups and small businesses looking to consolidate their tools.

Freemium pricing · Get Pricing →

Gusto

Gusto is a full-service payroll platform built for small businesses in the US. It handles payroll taxes automatically, offers employee benefits administration, and includes onboarding tools that make it easy to bring on new hires. Gusto is known for its clean interface and transparent pricing, making it a top choice for founders managing payroll for the first time.

Paid pricing · Get Pricing →

Pros

  • Generous free plan for up to 10 users
  • All-in-one platform covering sales, marketing, and support
  • Affordable paid plans with strong feature sets
  • Built-in telephony included

Cons

  • Interface feels outdated compared to modern CRMs
  • Customer support quality is inconsistent
  • Can feel overwhelming with too many features for simple use cases

Pros

  • Automatic federal, state, and local tax filing saves hours each month
  • Transparent flat-rate pricing with no hidden fees
  • Excellent onboarding flow with offer letters and e-signatures
  • Strong benefits administration including health, dental, and 401k

Cons

  • International payroll is limited and requires third-party tools
  • Can get expensive as headcount grows beyond 50 employees
  • Reporting and analytics are basic compared to enterprise tools

Our Take

Choose Agile CRM if startups and small businesses wanting an all-in-one crm at an affordable price. Choose Gusto if small businesses under 100 employees wanting full-service payroll with benefits.

Best For

Startups and small businesses wanting an all-in-one CRM at an affordable price

Best For

Small businesses under 100 employees wanting full-service payroll with benefits