Agile CRM vs Smartsheet

Agile CRM

Agile CRM is an all-in-one CRM platform that combines sales, marketing, and customer service tools at an affordable price point. It offers a generous free plan for up to 10 users, making it one of the best free CRM options for small teams. Agile CRM is popular with startups and small businesses looking to consolidate their tools.

Freemium pricing · Get Pricing →

Smartsheet

Smartsheet is a work management platform that combines the familiarity of spreadsheets with powerful project management and collaboration features. It is widely used by enterprise teams for project tracking, resource management, and automated workflows. Smartsheet is particularly popular with teams comfortable with Excel who need more collaboration and automation capabilities.

Paid pricing · Get Pricing →

Pros

• ✓Generous free plan for up to 10 users
• ✓All-in-one platform covering sales, marketing, and support
• ✓Affordable paid plans with strong feature sets
• ✓Built-in telephony included

Cons

• ✗Interface feels outdated compared to modern CRMs
• ✗Customer support quality is inconsistent
• ✗Can feel overwhelming with too many features for simple use cases

Pros

• ✓Familiar spreadsheet interface reduces learning curve for Excel users
• ✓Powerful automation and workflow capabilities
• ✓Strong enterprise security and compliance features
• ✓Excellent for managing large portfolios of projects

Cons

• ✗Pricing is higher than many competitors
• ✗Interface feels dated compared to modern tools
• ✗No free plan — 30-day trial only
• ✗Less intuitive for teams unfamiliar with spreadsheet-style tools

Best For

Startups and small businesses wanting an all-in-one CRM at an affordable price

Best For

Enterprise teams wanting spreadsheet-familiar project management with powerful automation