SoftwareDuel

Copper vs Freshsales

A head-to-head comparison to help you pick the right tool

Copper

Copper is a CRM platform built specifically for Google Workspace users. It integrates deeply with Gmail, Google Calendar, and Google Drive to automatically capture contacts and activities without manual data entry. Copper is the ideal CRM for teams that live in Google Workspace and want a CRM that works seamlessly within it.

Paid pricing · Get Pricing →

Freshsales

Freshsales is an AI-powered CRM platform designed to help sales teams attract, engage, and close deals faster. It offers built-in phone, email, and chat alongside a powerful AI assistant called Freddy. Freshsales is part of the Freshworks ecosystem and is known for its clean interface and strong automation tools.

Freemium pricing · Get Pricing →

Pros

  • Seamless Google Workspace integration — works directly in Gmail
  • Automatic data capture eliminates manual CRM entry
  • Clean and intuitive interface
  • Good value for Google-first teams

Cons

  • Only useful if your team uses Google Workspace
  • Limited features outside of Google ecosystem
  • Not suitable for enterprise-level CRM needs

Pros

  • Built-in phone and email saves money on integrations
  • Strong AI features including lead scoring and deal insights
  • Clean modern interface with good user adoption
  • Generous free plan available

Cons

  • Advanced features require higher tier plans
  • Reporting could be more customizable
  • Less brand recognition than HubSpot or Salesforce

Our Take

Choose Copper if teams that run their business on google workspace. Choose Freshsales if smbs wanting an all-in-one crm with built-in communication tools.

Best For

Teams that run their business on Google Workspace

Best For

SMBs wanting an all-in-one CRM with built-in communication tools

Copper vs Freshsales: CRM Software Comparison | SoftwareDuel