SoftwareDuel

Copper vs Zendesk Sell

A head-to-head comparison to help you pick the right tool

Copper

Copper is a CRM platform built specifically for Google Workspace users. It integrates deeply with Gmail, Google Calendar, and Google Drive to automatically capture contacts and activities without manual data entry. Copper is the ideal CRM for teams that live in Google Workspace and want a CRM that works seamlessly within it.

Paid pricing · Get Pricing →

Zendesk Sell

Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.

Paid pricing · Get Pricing →

Pros

  • Seamless Google Workspace integration — works directly in Gmail
  • Automatic data capture eliminates manual CRM entry
  • Clean and intuitive interface
  • Good value for Google-first teams

Cons

  • Only useful if your team uses Google Workspace
  • Limited features outside of Google ecosystem
  • Not suitable for enterprise-level CRM needs

Pros

  • Seamless integration with Zendesk Support for unified customer view
  • Strong reporting and analytics
  • Good mobile app for field sales teams
  • Clean and modern interface

Cons

  • Expensive compared to standalone CRM tools
  • Best value only if you already use Zendesk Support
  • Limited marketing automation features

Our Take

Choose Copper if teams that run their business on google workspace. Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm.

Best For

Teams that run their business on Google Workspace

Best For

Sales teams already using Zendesk Support who want a connected CRM