EngageBay vs Employment Hero

EngageBay

EngageBay is an all-in-one marketing, sales, and customer support platform designed for small and mid-size businesses. It offers a free plan that includes CRM, email marketing, live chat, and helpdesk tools — making it one of the most generous free plans in the market. EngageBay is positioned as an affordable alternative to HubSpot.

Freemium pricing · Get Pricing →

Employment Hero

Employment Hero is an all-in-one HR, payroll, and benefits platform with a strong presence in Australia and New Zealand. It offers a free HR plan alongside paid payroll and benefits modules, making it accessible for businesses at any stage. Employment Hero also operates a job marketplace called Swag for employees.

Freemium pricing · Get Pricing →

Pros

• ✓One of the most generous free plans available — includes CRM, marketing, and support tools
• ✓Affordable paid plans compared to HubSpot
• ✓All-in-one platform reduces the need for multiple subscriptions
• ✓Good automation features

Cons

• ✗Less brand recognition and fewer integrations than HubSpot
• ✗Interface can feel cluttered with so many features
• ✗Customer support response times can vary

Pros

• ✓Free HR plan available with core employee management features
• ✓Strong compliance tools for Australian and NZ employment law
• ✓All-in-one platform covering HR, payroll, and benefits
• ✓Employee benefits marketplace with discounts and perks

Cons

• ✗Payroll module costs extra and is best suited for AU/NZ companies
• ✗Limited support and compliance coverage outside Australia and New Zealand
• ✗Some users report the platform can feel complex to navigate

Best For

Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan

Best For

Australian and NZ businesses needing full HR suite