HubSpot CRM vs Smartsheet

HubSpot CRM

HubSpot CRM is a powerful and easy-to-use customer relationship management platform trusted by over 150,000 companies worldwide. It offers a completely free core CRM with optional paid Marketing, Sales, and Service Hubs for growing teams. HubSpot is the go-to CRM for companies that want to align their marketing, sales, and customer service teams in one platform.

Freemium pricing · Get Pricing →

Smartsheet

Smartsheet is a work management platform that combines the familiarity of spreadsheets with powerful project management and collaboration features. It is widely used by enterprise teams for project tracking, resource management, and automated workflows. Smartsheet is particularly popular with teams comfortable with Excel who need more collaboration and automation capabilities.

Paid pricing · Get Pricing →

Pros

• ✓Generous free plan that is genuinely useful for small teams
• ✓All-in-one platform covering marketing, sales, and service
• ✓Excellent onboarding resources and HubSpot Academy
• ✓Strong integrations with 1000+ tools

Cons

• ✗Can get very expensive as you add paid Hubs and contacts
• ✗Some advanced features locked behind higher tiers
• ✗Reporting is limited on free and starter plans

Pros

• ✓Familiar spreadsheet interface reduces learning curve for Excel users
• ✓Powerful automation and workflow capabilities
• ✓Strong enterprise security and compliance features
• ✓Excellent for managing large portfolios of projects

Cons

• ✗Pricing is higher than many competitors
• ✗Interface feels dated compared to modern tools
• ✗No free plan — 30-day trial only
• ✗Less intuitive for teams unfamiliar with spreadsheet-style tools

Best For

SMBs wanting a free CRM with room to grow into marketing automation

Best For

Enterprise teams wanting spreadsheet-familiar project management with powerful automation