SoftwareDuel

Insightly vs EngageBay

A head-to-head comparison to help you pick the right tool

Insightly

Insightly is a CRM and project management platform designed for growing businesses. It uniquely combines sales pipeline management with post-sale project delivery so teams can manage the full customer lifecycle in one place. Insightly is popular with professional services firms and companies that need to track complex projects alongside their sales pipeline.

Freemium pricing · Get Pricing →

EngageBay

EngageBay is an all-in-one marketing, sales, and customer support platform designed for small and mid-size businesses. It offers a free plan that includes CRM, email marketing, live chat, and helpdesk tools — making it one of the most generous free plans in the market. EngageBay is positioned as an affordable alternative to HubSpot.

Freemium pricing · Get Pricing →

Pros

  • Unique combination of CRM and project management in one tool
  • Good free plan for up to 2 users
  • Strong workflow automation on paid plans
  • Good fit for professional services businesses

Cons

  • Interface feels dated compared to modern CRM tools
  • Customer support can be slow on lower tiers
  • Mobile app is less polished than competitors

Pros

  • One of the most generous free plans available — includes CRM, marketing, and support tools
  • Affordable paid plans compared to HubSpot
  • All-in-one platform reduces the need for multiple subscriptions
  • Good automation features

Cons

  • Less brand recognition and fewer integrations than HubSpot
  • Interface can feel cluttered with so many features
  • Customer support response times can vary

Our Take

Choose Insightly if growing businesses that need crm and project management in one platform. Choose EngageBay if budget-conscious smbs wanting a hubspot alternative with a strong free plan.

Best For

Growing businesses that need CRM and project management in one platform

Best For

Budget-conscious SMBs wanting a HubSpot alternative with a strong free plan

Insightly vs EngageBay: CRM Software Comparison | SoftwareDuel