Insightly vs FreshBooks

Insightly

Insightly is a CRM and project management platform designed for growing businesses. It uniquely combines sales pipeline management with post-sale project delivery so teams can manage the full customer lifecycle in one place. Insightly is popular with professional services firms and companies that need to track complex projects alongside their sales pipeline.

Freemium pricing · Get Pricing →

FreshBooks

FreshBooks is an accounting and invoicing platform designed specifically for freelancers, self-employed professionals, and small service-based businesses. It is known for its exceptional ease of use and beautiful invoicing tools. FreshBooks focuses on making accounting simple for non-accountants who just need to track income, expenses, and get paid quickly.

Paid pricing · Get Pricing →

Pros

• ✓Unique combination of CRM and project management in one tool
• ✓Good free plan for up to 2 users
• ✓Strong workflow automation on paid plans
• ✓Good fit for professional services businesses

Cons

• ✗Interface feels dated compared to modern CRM tools
• ✗Customer support can be slow on lower tiers
• ✗Mobile app is less polished than competitors

Pros

• ✓Easiest accounting software to learn and use — ideal for non-accountants
• ✓Beautiful, professional invoice templates
• ✓Built-in time tracking and project management
• ✓Excellent mobile app for tracking expenses on the go

Cons

• ✗Not suitable for product-based businesses needing inventory management
• ✗Limited features for complex accounting needs
• ✗More expensive than competitors for what you get on lower tiers
• ✗Payroll requires third-party integration

Best For

Growing businesses that need CRM and project management in one platform

Best For

Freelancers and small service businesses wanting simple, beautiful invoicing and accounting