SoftwareDuel

Zendesk Sell vs Justworks

A head-to-head comparison to help you pick the right tool

Zendesk Sell

Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.

Paid pricing · Get Pricing →

Justworks

Justworks is a Professional Employer Organization (PEO) that gives small businesses access to Fortune 500-level benefits and simplified payroll. By co-employing your team, Justworks handles compliance, payroll taxes, and benefits administration. It is ideal for small businesses that want premium benefits without an in-house HR team.

Paid pricing · Get Pricing →

Pros

  • Seamless integration with Zendesk Support for unified customer view
  • Strong reporting and analytics
  • Good mobile app for field sales teams
  • Clean and modern interface

Cons

  • Expensive compared to standalone CRM tools
  • Best value only if you already use Zendesk Support
  • Limited marketing automation features

Pros

  • Access to high-quality health, dental, and vision benefits typically reserved for large companies
  • Simple flat-rate pricing with no hidden fees
  • Excellent customer support with fast response times
  • Handles all compliance and payroll tax filings

Cons

  • More expensive than software-only alternatives due to PEO model
  • Only available for US-based employees
  • Less flexible than standalone HR software for customization

Our Take

Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Justworks if small businesses wanting fortune 500 benefits.

Best For

Sales teams already using Zendesk Support who want a connected CRM

Best For

Small businesses wanting Fortune 500 benefits

Zendesk Sell vs Justworks: CRM Software Comparison | SoftwareDuel