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Zendesk Sell vs Paylocity

A head-to-head comparison to help you pick the right tool

Zendesk Sell

Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.

Paid pricing · Get Pricing →

Paylocity

Paylocity is a modern HR and payroll platform designed for mid-market businesses. It combines payroll processing with employee engagement tools, learning management, and workforce analytics. Paylocity stands out for its strong mobile experience and focus on building connected, engaged workplaces.

Paid pricing · Get Pricing →

Pros

  • Seamless integration with Zendesk Support for unified customer view
  • Strong reporting and analytics
  • Good mobile app for field sales teams
  • Clean and modern interface

Cons

  • Expensive compared to standalone CRM tools
  • Best value only if you already use Zendesk Support
  • Limited marketing automation features

Pros

  • Strong employee engagement and communication tools
  • Excellent mobile app for both managers and employees
  • Modern UI with good user adoption rates
  • Robust payroll with strong compliance features

Cons

  • Pricing requires a sales call and is not published online
  • Implementation can be complex for larger organizations
  • Some advanced features require additional modules at extra cost

Our Take

Choose Zendesk Sell if sales teams already using zendesk support who want a connected crm. Choose Paylocity if mid-market businesses with 20-1000 employees.

Best For

Sales teams already using Zendesk Support who want a connected CRM

Best For

Mid-market businesses with 20-1000 employees

Zendesk Sell vs Paylocity: CRM Software Comparison | SoftwareDuel