Zendesk Sell vs Rippling ATS

Zendesk Sell

Zendesk Sell is a sales CRM designed to help sales teams improve productivity and pipeline visibility. It is part of the Zendesk customer experience suite, making it a natural fit for companies already using Zendesk Support. Zendesk Sell offers strong automation, reporting, and communication tools for growing sales teams.

Paid pricing · Get Pricing →

Rippling ATS

Rippling Recruiting is the applicant tracking module within the Rippling platform. It connects recruiting directly to onboarding, payroll, and IT provisioning so that when a candidate is hired, their entire employee setup happens automatically. Rippling ATS is ideal for companies already using Rippling for HR who want a seamlessly integrated recruiting experience.

Paid pricing · Get Pricing →

Pros

• ✓Seamless integration with Zendesk Support for unified customer view
• ✓Strong reporting and analytics
• ✓Good mobile app for field sales teams
• ✓Clean and modern interface

Cons

• ✗Expensive compared to standalone CRM tools
• ✗Best value only if you already use Zendesk Support
• ✗Limited marketing automation features

Pros

• ✓Seamless connection from hiring to onboarding to payroll — zero manual handoff
• ✓Automatically provisions IT accounts and equipment when a candidate is hired
• ✓Deep integration with the full Rippling platform
• ✓Eliminates duplicate data entry across HR systems

Cons

• ✗Only valuable if you use the full Rippling platform
• ✗Requires custom pricing quote
• ✗Less feature-rich as a standalone ATS compared to dedicated tools like Greenhouse
• ✗Overkill for companies not using Rippling

Best For

Sales teams already using Zendesk Support who want a connected CRM

Best For

Companies using Rippling for HR who want recruiting seamlessly connected to onboarding and payroll