SoftwareDuel

Close vs Agile CRM

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Agile CRM

Agile CRM is an all-in-one CRM platform that combines sales, marketing, and customer service tools at an affordable price point. It offers a generous free plan for up to 10 users, making it one of the best free CRM options for small teams. Agile CRM is popular with startups and small businesses looking to consolidate their tools.

Freemium pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Generous free plan for up to 10 users
  • All-in-one platform covering sales, marketing, and support
  • Affordable paid plans with strong feature sets
  • Built-in telephony included

Cons

  • Interface feels outdated compared to modern CRMs
  • Customer support quality is inconsistent
  • Can feel overwhelming with too many features for simple use cases

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Agile CRM if startups and small businesses wanting an all-in-one crm at an affordable price.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Startups and small businesses wanting an all-in-one CRM at an affordable price