SoftwareDuel

Close vs Connecteam

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Connecteam

Connecteam is an all-in-one employee management app built specifically for deskless and frontline workers. It combines scheduling, time tracking, team communication, training, and HR tools in a mobile-first platform. Connecteam is widely used in industries like retail, hospitality, construction, and healthcare.

Freemium pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Purpose-built for deskless workers with an excellent mobile experience
  • Combines scheduling, communication, and HR in one affordable platform
  • Easy to set up with minimal IT support required
  • Affordable pricing with a generous free plan for small teams

Cons

  • Payroll features are limited and require integration with a payroll provider
  • Less suitable for office-based or knowledge worker teams
  • Advanced reporting requires higher-tier plans

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Connecteam if smbs with deskless or frontline workers.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

SMBs with deskless or frontline workers