SoftwareDuel

Close vs Copper

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Copper

Copper is a CRM platform built specifically for Google Workspace users. It integrates deeply with Gmail, Google Calendar, and Google Drive to automatically capture contacts and activities without manual data entry. Copper is the ideal CRM for teams that live in Google Workspace and want a CRM that works seamlessly within it.

Paid pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Seamless Google Workspace integration — works directly in Gmail
  • Automatic data capture eliminates manual CRM entry
  • Clean and intuitive interface
  • Good value for Google-first teams

Cons

  • Only useful if your team uses Google Workspace
  • Limited features outside of Google ecosystem
  • Not suitable for enterprise-level CRM needs

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Copper if teams that run their business on google workspace.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Teams that run their business on Google Workspace