SoftwareDuel

Close vs Deputy

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Deputy

Deputy is a workforce management platform focused on employee scheduling, time tracking, and labor compliance. It helps businesses with shift-based workforces build schedules, manage leave, and track hours worked. Deputy integrates with major payroll providers to streamline the pay run process.

Paid pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Excellent scheduling tools with AI-powered shift recommendations
  • Strong labor compliance features for overtime and break rules
  • Good mobile app for employees to clock in, swap shifts, and request leave
  • Integrates with 30+ payroll providers

Cons

  • Limited core HR features beyond scheduling and time tracking
  • Not a full HRIS replacement
  • Reporting could be more customizable for complex workforce analytics

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Deputy if businesses with hourly workers needing scheduling and time tracking.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Businesses with hourly workers needing scheduling and time tracking