Close vs Employment Hero

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Employment Hero

Employment Hero is an all-in-one HR, payroll, and benefits platform with a strong presence in Australia and New Zealand. It offers a free HR plan alongside paid payroll and benefits modules, making it accessible for businesses at any stage. Employment Hero also operates a job marketplace called Swag for employees.

Freemium pricing · Get Pricing →

Pros

• ✓Best-in-class built-in calling and email sequencing
• ✓Designed specifically for high-volume inside sales teams
• ✓Strong reporting on sales activity and performance
• ✓Fast and efficient interface for power users

Cons

• ✗Expensive compared to general-purpose CRMs
• ✗Overkill for teams that do low-volume or inbound-only sales
• ✗Limited marketing automation features

Pros

• ✓Free HR plan available with core employee management features
• ✓Strong compliance tools for Australian and NZ employment law
• ✓All-in-one platform covering HR, payroll, and benefits
• ✓Employee benefits marketplace with discounts and perks

Cons

• ✗Payroll module costs extra and is best suited for AU/NZ companies
• ✗Limited support and compliance coverage outside Australia and New Zealand
• ✗Some users report the platform can feel complex to navigate

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Australian and NZ businesses needing full HR suite