SoftwareDuel

Close vs Pinpoint

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Pinpoint

Pinpoint is an applicant tracking system designed with a focus on candidate experience and DEI (diversity, equity, and inclusion). It offers powerful employer branding tools, structured hiring workflows, and anonymous screening features to help companies build more diverse and inclusive hiring processes. Pinpoint is popular with mission-driven companies and those with strong DEI commitments.

Paid pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Excellent candidate experience — one of the best career page builders in the market
  • Strong DEI and anonymous screening features
  • Clean and modern interface
  • Good structured hiring tools to reduce bias

Cons

  • Less well known than larger ATS platforms
  • Pricing requires custom quote
  • Limited analytics compared to Ashby or Greenhouse
  • Smaller integration ecosystem than established players

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Pinpoint if companies prioritizing candidate experience and dei in their hiring process.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Companies prioritizing candidate experience and DEI in their hiring process