SoftwareDuel

Close vs Teamwork

A head-to-head comparison to help you pick the right tool

Close

Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.

Paid pricing · Get Pricing →

Teamwork

Teamwork is a project management platform built specifically for client-facing teams and agencies. It includes built-in time tracking, invoicing, and client portals that make it ideal for professional services businesses managing multiple client projects simultaneously. Teamwork helps agencies deliver projects on time and on budget while keeping clients informed.

Freemium pricing · Get Pricing →

Pros

  • Best-in-class built-in calling and email sequencing
  • Designed specifically for high-volume inside sales teams
  • Strong reporting on sales activity and performance
  • Fast and efficient interface for power users

Cons

  • Expensive compared to general-purpose CRMs
  • Overkill for teams that do low-volume or inbound-only sales
  • Limited marketing automation features

Pros

  • Built specifically for agencies and client-facing teams
  • Built-in time tracking and invoicing saves money on separate tools
  • Client portal keeps clients informed without giving full system access
  • Strong resource and budget management features

Cons

  • Less suitable for internal team project management
  • Interface feels less modern than competitors
  • Some key features only on higher paid tiers
  • Can be complex to set up for new users

Our Take

Choose Close if inside sales teams doing high-volume outbound calling and emailing. Choose Teamwork if agencies and professional services firms managing multiple client projects.

Best For

Inside sales teams doing high-volume outbound calling and emailing

Best For

Agencies and professional services firms managing multiple client projects

Close vs Teamwork: CRM Software Comparison | SoftwareDuel