SoftwareDuel

Gusto vs When I Work

A head-to-head comparison to help you pick the right tool

Gusto

Gusto is a full-service payroll platform built for small businesses in the US. It handles payroll taxes automatically, offers employee benefits administration, and includes onboarding tools that make it easy to bring on new hires. Gusto is known for its clean interface and transparent pricing, making it a top choice for founders managing payroll for the first time.

Paid pricing · Get Pricing →

When I Work

When I Work is an employee scheduling and time tracking platform designed for hourly and shift-based teams. It makes it easy for managers to build schedules, communicate with staff, and track attendance. When I Work is one of the most affordable scheduling tools on the market.

Paid pricing · Get Pricing →

Pros

  • Automatic federal, state, and local tax filing saves hours each month
  • Transparent flat-rate pricing with no hidden fees
  • Excellent onboarding flow with offer letters and e-signatures
  • Strong benefits administration including health, dental, and 401k

Cons

  • International payroll is limited and requires third-party tools
  • Can get expensive as headcount grows beyond 50 employees
  • Reporting and analytics are basic compared to enterprise tools

Pros

  • Very affordable pricing starting at just a few dollars per user
  • Easy-to-use scheduling with drag-and-drop interface
  • Good team messaging and shift swap tools
  • Simple time clock with GPS tracking

Cons

  • Limited features beyond scheduling and time tracking
  • No payroll processing or full HR suite
  • Reporting is basic compared to more comprehensive workforce tools

Our Take

Choose Gusto if small businesses under 100 employees wanting full-service payroll with benefits. Choose When I Work if small businesses with hourly or shift-based workers.

Best For

Small businesses under 100 employees wanting full-service payroll with benefits

Best For

Small businesses with hourly or shift-based workers

Gusto vs When I Work: Payroll Software Comparison | SoftwareDuel