iCIMS vs Close
A head-to-head comparison to help you pick the right tool
iCIMS
iCIMS is a leading enterprise recruiting platform offering applicant tracking, candidate relationship management, and onboarding in one system. Known for its scalability and deep configurability.
Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Pros
- ✓Highly scalable for large hiring volumes
- ✓Strong CRM and pipeline features
- ✓Good compliance tools
- ✓Robust integration marketplace
- ✓Excellent customer support
Cons
- ✗Interface feels dated compared to newer tools
- ✗Expensive for smaller teams
- ✗Implementation can be lengthy
- ✗Reporting has a learning curve
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Our Take
Choose iCIMS if mid-to-large enterprises needing a scalable and highly configurable recruiting platform. Choose Close if inside sales teams doing high-volume outbound calling and emailing.
Best For
Mid-to-large enterprises needing a scalable and highly configurable recruiting platform
Best For
Inside sales teams doing high-volume outbound calling and emailing