SoftwareDuel

isolved vs Zenefits (now TriNet)

A head-to-head comparison to help you pick the right tool

isolved

isolved is an all-in-one HCM platform offering payroll, HR, benefits, and time tracking for small to mid-sized businesses. It is delivered through a network of local service partners providing personalized support.

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Zenefits (now TriNet)

Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.

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Pros

  • Strong local service partner network
  • Good all-in-one HCM features
  • Solid compliance tools
  • Flexible configuration
  • Good for SMBs needing hands-on support

Cons

  • Interface feels dated
  • Quality can vary by service partner
  • Less self-serve than modern platforms
  • Reporting needs improvement

Pros

  • Strong benefits administration with a wide carrier network
  • Easy employee self-service for benefits enrollment and changes
  • Affordable base pricing for small teams
  • Good compliance tools for ACA and other regulations

Cons

  • Payroll processing costs extra as an add-on
  • Customer support quality has been inconsistent historically
  • Less suitable for companies that need advanced HR or payroll features

Our Take

Choose isolved if smbs wanting full-service payroll and hr support through a local service partner network. Choose Zenefits (now TriNet) if small businesses focused on benefits administration.

Best For

SMBs wanting full-service payroll and HR support through a local service partner network

Best For

Small businesses focused on benefits administration