SoftwareDuel

Zenefits (now TriNet) Review

HR Software

Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.

Pros

  • Strong benefits administration with a wide carrier network
  • Easy employee self-service for benefits enrollment and changes
  • Affordable base pricing for small teams
  • Good compliance tools for ACA and other regulations

Cons

  • Payroll processing costs extra as an add-on
  • Customer support quality has been inconsistent historically
  • Less suitable for companies that need advanced HR or payroll features

Best For

Small businesses focused on benefits administration

Key Features

Benefits administration, payroll, time tracking, compliance, onboarding

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