Jira vs Close
A head-to-head comparison to help you pick the right tool
Jira
Jira is the leading project management tool for software development teams, built by Atlassian. It supports agile methodologies including Scrum and Kanban with powerful sprint planning, backlog management, and bug tracking. Jira is used by over 65,000 companies worldwide and is the de facto standard for software engineering project management.
Freemium pricing · Get Pricing →
Close
Close is a CRM built specifically for inside sales teams that do high-volume outreach via phone, email, and SMS. It has built-in calling, emailing, and SMS so sales reps can reach out to prospects without switching tools. Close is designed to maximize sales productivity for teams that rely on outbound sales.
Paid pricing · Get Pricing →
Pros
- ✓Industry standard for software development teams
- ✓Extremely powerful and customizable for agile workflows
- ✓Deep integration with developer tools like GitHub, Bitbucket, and Confluence
- ✓Strong reporting on sprint velocity and team performance
Cons
- ✗Steep learning curve for non-technical teams
- ✗Can be complex to configure and administer
- ✗Interface feels cluttered compared to modern tools
- ✗Overkill for non-software project management needs
Pros
- ✓Best-in-class built-in calling and email sequencing
- ✓Designed specifically for high-volume inside sales teams
- ✓Strong reporting on sales activity and performance
- ✓Fast and efficient interface for power users
Cons
- ✗Expensive compared to general-purpose CRMs
- ✗Overkill for teams that do low-volume or inbound-only sales
- ✗Limited marketing automation features
Our Take
Choose Jira if software development and engineering teams using agile methodologies. Choose Close if inside sales teams doing high-volume outbound calling and emailing.
Best For
Software development and engineering teams using agile methodologies
Best For
Inside sales teams doing high-volume outbound calling and emailing