SoftwareDuel

When I Work vs Smartsheet

A head-to-head comparison to help you pick the right tool

When I Work

When I Work is an employee scheduling and time tracking platform designed for hourly and shift-based teams. It makes it easy for managers to build schedules, communicate with staff, and track attendance. When I Work is one of the most affordable scheduling tools on the market.

Paid pricing · Get Pricing →

Smartsheet

Smartsheet is a work management platform that combines the familiarity of spreadsheets with powerful project management and collaboration features. It is widely used by enterprise teams for project tracking, resource management, and automated workflows. Smartsheet is particularly popular with teams comfortable with Excel who need more collaboration and automation capabilities.

Paid pricing · Get Pricing →

Pros

  • Very affordable pricing starting at just a few dollars per user
  • Easy-to-use scheduling with drag-and-drop interface
  • Good team messaging and shift swap tools
  • Simple time clock with GPS tracking

Cons

  • Limited features beyond scheduling and time tracking
  • No payroll processing or full HR suite
  • Reporting is basic compared to more comprehensive workforce tools

Pros

  • Familiar spreadsheet interface reduces learning curve for Excel users
  • Powerful automation and workflow capabilities
  • Strong enterprise security and compliance features
  • Excellent for managing large portfolios of projects

Cons

  • Pricing is higher than many competitors
  • Interface feels dated compared to modern tools
  • No free plan — 30-day trial only
  • Less intuitive for teams unfamiliar with spreadsheet-style tools

Our Take

Choose When I Work if small businesses with hourly or shift-based workers. Choose Smartsheet if enterprise teams wanting spreadsheet-familiar project management with powerful automation.

Best For

Small businesses with hourly or shift-based workers

Best For

Enterprise teams wanting spreadsheet-familiar project management with powerful automation

When I Work vs Smartsheet: HR Software Comparison | SoftwareDuel