SoftwareDuel

Zenefits (now TriNet) vs ADP Run

A head-to-head comparison to help you pick the right tool

Zenefits (now TriNet)

Zenefits was a cloud-based HR platform for small and mid-size businesses. In 2022, Zenefits was acquired by TriNet, one of the largest PEO providers in the US. The Zenefits platform has been integrated into TriNet's product suite. Businesses previously using Zenefits are now served under the TriNet brand.

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ADP Run

ADP Run is a payroll and HR solution designed specifically for small businesses with 1-49 employees. It is powered by ADP, the world's largest payroll provider, giving small businesses access to enterprise-grade payroll processing and compliance tools. ADP Run offers multiple plan tiers from basic payroll to full HR suite depending on the business needs.

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Pros

  • Strong benefits administration with a wide carrier network
  • Easy employee self-service for benefits enrollment and changes
  • Affordable base pricing for small teams
  • Good compliance tools for ACA and other regulations

Cons

  • Payroll processing costs extra as an add-on
  • Customer support quality has been inconsistent historically
  • Less suitable for companies that need advanced HR or payroll features

Pros

  • Backed by ADP's decades of payroll expertise and compliance knowledge
  • Scalable — can grow with your business to ADP Workforce Now
  • Strong mobile app for running payroll on the go
  • Extensive integration ecosystem

Cons

  • Pricing is not transparent and can be expensive compared to competitors
  • Customer service quality can be inconsistent
  • Upselling of additional services reported by customers
  • Interface is less modern than newer payroll tools

Our Take

Choose Zenefits (now TriNet) if small businesses focused on benefits administration. Choose ADP Run if small businesses that want enterprise-grade payroll reliability from a trusted brand.

Best For

Small businesses focused on benefits administration

Best For

Small businesses that want enterprise-grade payroll reliability from a trusted brand